SHIPPING

Please note: All deliveries are handled by shipping couriers. Therefore all times given below are estimated delivery times. There is a small chance that your delivery may come earlier or later than specified.

Please ensure that your address is correct at checkout.

Any failed deliveries will be cancelled.

In the event of any failed delivery, the cost of the item only, will be automatically refunded to the card used at checkout, once it is sent back to our warehouse.

SHIPPING COSTS:

Final shipping fees are calculated at checkout based on weight and location.

UNITED KINGDOM:
Standard UK Delivery: £5.99
Delivery time - 3-7 days

INTERNATIONAL:
Standard Worldwide Delivery: £23.99
Delivery time - 3-17 days

PROBLEMS IN RECEIVING YOUR ORDER?

Where Is my order Or has It been dispatched?

Please check the email account used to purchase your item/s to find the dispatch confirmation email.

If you can’t find your email, try the following:

• Check your junk/ spam folders
• Search your email for Peach Power, your order number, name of items purchased.
  
  RETURNS & REFUND POLICY

How to contact us for Refund and Return goods:

Email us at contact@peach-power.com. Please provide your name, home address, details of the order and, where available, your phone number and email address

Purchases of bottles & shakers are non-refundable except when the product is defective (photo proof will be required).

If you have any issues with a purchase, please drop us an email at the address mentioned above. Please see our term & conditions for full details..

TYPES OF REFUNDS:

• If what you have bought is faulty, not fit for purpose, or misdescribed, you will have a right to refund or replacement.
  
• If you have simply changed your mind about the product, you will be able to get a refund if the Product has not been opened, meaning all packaging is still in the same state as it was when delivered, including the outer tray being in tact. You will have to pay the costs of returning any goods.

How long do I have to change my mind? 

• Product/goods. You have 14 days after the day you (or someone you nominate) received the goods. We will not be able to accept returns and give you a refund if the products have been opened. 

When you don't have the right to change your mind. 
You do not have a right to change your mind and receive a refund in respect of:

• unsealed or opened products as they are sealed for health protection or hygiene purposes (as per Regulation 28(3)(a) of The Consumer Contracts Regulations 2013) ; or
• any goods with a value of less than £42.

When we will pay the costs of return.
We will pay the costs of return if the products are faulty, not fit for purpose or misdescribed or you change your mind. In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.   

How we will refund you. 
We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.