Privacy Policy

Privacy Policy

Peach Power Limited respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect and use your personal data when you visit our website, and outlines your rights under applicable law.

 

Important Information and Who We Are

This privacy policy explains how Peach Power Limited collects and processes your personal data when you use this website, including when you subscribe, purchase a product or service, or participate in a competition.

This website is not intended for children. We do not knowingly collect data relating to children.

Contact Details:

Legal Entity: Peach Power Limited
Email: support@peachpower.zendesk.com
Registered Address: 13 Yorkersgate, Malton, England, YO17 7AA

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO). However, we would appreciate the chance to address your concerns first, so please contact us before approaching the ICO.

 

Data We Collect

Information you provide to us directly: including your name, email and password when creating an account.

Technical information: including IP address, device details, browser version, and usage data. This helps us understand how our website is used and to improve our Service.

Feedback and interaction: we may collect information when you respond to surveys, feedback requests, or customer support communication.

 

How We Use Your Information

We use your data to:

  • Provide and manage your account
  • Process your orders and payments
  • Provide personalised content and product recommendations
  • Improve and develop our website and services
  • Communicate updates, offers and support
  • Monitor usage and performance of our website

We may rely on one or more of the following lawful bases for processing your data: performance of a contract, compliance with legal obligations, or legitimate business interests.

 

Marketing

We may use your personal data to determine which products or offers may be relevant to you. You will only receive marketing from us if you have not opted out.

Opting out: You may unsubscribe at any time using the link in our emails or by contacting us.

 

Cookies

You can choose to disable cookies through your browser settings. If you do so, some parts of the website may not function properly.

 

Sharing Your Information

We do not sell or rent your personal data. We may share anonymised or aggregated data which does not identify you. We may disclose personal data where required to do so by law or for fraud prevention.

 

How We Store Your Information

We use commercially reasonable security practices but cannot guarantee absolute security of data transmission. You are responsible for keeping your account credentials secure.

If you terminate your account, we may retain information for legal, business, or backup purposes.

 

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we may hold such data, contact us and we will delete it.

 

External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Their policies apply when you visit their sites.

 

Your GDPR Rights
  • Request access to your personal data
  • Request correction or deletion
  • Object to data processing
  • Request data transfer
  • Withdraw consent at any time

To exercise these rights, email: support@peach-power.zendesk.com

 

Changes to This Policy

We may update this policy from time to time. Continued use of the website after changes indicates acceptance of the updated policy.